The refund can also include any other member of the party's tickets, provided they are included in the same order. This is a limited offer valid for LowFare and LowFare+ tickets on all flights.
As far as local low-cost carriers are concerned, rebooking doesn’t cover reassigning the ticket to another passenger (transfering or name change) or changing the origin or destination (rerouting). Please note reissue/rebook will apply to all passengers in the same booking. Rebooking is the act of changing the date of your flight. In addition to a refund for a traveller's own death, deaths of close relatives also qualify for refunds. Get one rebooking without fee on all flights. Rebooking/Reissue online is only applicable for ticket issued from China.
Rebook ticket verification#
Death certificate or other verification from a priest or firm of undertakers.The certificate shall contain the date and a diagnosis confirming that the customer, due to a medical emergency, could not travel the day on which the ticket was valid. If the document lacks an official stamp, a copy of the doctor's medical licence must be included. Medical certificate: In the event of a medical emergency, a medical certificate signed by a doctor and verified with the doctor's name, telephone number and official stamp must be presented.There are several rebook possibilities, depending on if. Please note that we don’t refund any fees charged in connection with ticket purchases.In the event of sickness or death, a 100 % refund can be paid* on presentation of a valid certificate. This applies regardless of the type of ticket. If you want to postpone your flight and booked your ticket via KLM, you can do this via My Trip.
Economy Light and Business Saver: a change fee will apply and you will only be. There are two ways to cancel your ticket, depending on whether you're cancelling a ticket that is unused or has been partially used.Ĭancelling unused tickets: You can cancel unused tickets via My booking.Ĭancelling partially used tickets: If you want to cancel a partially used return ticket, send an email to customer service and be sure to include your booking reference. Can I rebook my ticket Yes Rebooking remains possible for all travel fares. However, if you rebook your reservation, you will be required to pay any difference in fare if the ticket is no longer available at the same price and your. Remember that all tickets have a 24-hour right of cancellation. When you click on the My Ticket Transactions page, all your ticketed. You can rebook tickets by contacting a customer service representative (a rebooking fee of 30 € will be charged).Ĭontact customer services at on +49 381 77 88 77 66. You can easily change and cancel any flight tickets you have purchased via our. Once the cancellation is complete, please note that you will not be able to rebook your ticket online. Most of our ticket types are valid for the whole day, which means it isn't always necessary to rebook. For details on ticket expiration dates, click here.
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